FOI release

Council Disrepair and Tenant Services

Case reference FOI2024/01236

Received 13 December 2024

Published 13 December 2024

Request

Dear Oxford City Council, I am making this request under the Freedom of Information Act 2000 regarding spending on disrepair claims and tenant services from 1st November 2023 to 1st November 2024. Please provide the following information: 1. Total expenditure by the council on legal disrepair claims during this period. 2. The total compensation paid directly to tenants living in disrepair. 3. A monthly breakdown of tenant boiler breakdown reports and repairs for: - November 2023 - December 2023 - January 2024 - February 2024 4. The average wait time for addressing a boiler breakdown from the time of the initial report to full resolution during each of these months. If you categorise boiler issues or disrepair claims differently within your data, please include definitions or clarifications to help interpret these figures. If full data is not available, please provide what is accessible and a timeline for the missing information. Thank you for your time and attention to this request.

Response

• Total expenditure by the council on legal disrepair claims during this period- £132,625 on tracker, estimated to be approx. £160,545 (Solicitor fees and damages only, figures do not include repair or decant costs.)

• The total compensation paid directly to tenants living in disrepair: £37,160 on tracker, estimated to be approx. £45,144.

Please direct your query to ODS(Oxford Direct Services) for questions 3 and 4.

Documents

There are no documents for this release.

This is Oxford City Council's response to a freedom of information (FOI) or environmental information regulations (EIR) request.

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