Pothole percentages - claims and repairs
Case reference FOI2024/00440
Published 7 May 2024
Request
I would like to make a request for information under the Freedom of Information Act 2000. The National Highways definition of the Local Road Network is that portion of the Road Network for which a Local Government is responsible, and is eligible for funding from the State Government to operate and maintain. With this in mind, for the last calendar year (January 2023 - Dec 2023) or last full year for which you have recorded figures, please would you disclose: 1a. the percentage of compensation claims, brought by drivers for vehicle damage from potholes in your Local Road Network, which were not paid out by your council. i.e. the total number of claims submitted to your council for pothole-related vehicle damage, versus the total number of claims paid out by your council. 1b. your council's criteria for compensating, or not compensating, a driver who brings such a claim. For reference, please find an example of the information I am requesting, here: https://www.sunderland.gov.uk/media/31141/HighwayClaimsData/pdf/Highway_Claims_Data.pdf?m=1699722169190 2. The percentage of potholes - identified by or reported to your council by any individual, public or council member - which were subsequently fixed, across your local road network.
Response
1a. the percentage of compensation claims, brought by drivers for vehicle damage from potholes in your Local Road Network, which were not paid out by your council.i.e. the total number of claims submitted to your council for pothole-related vehicle damage, versus the total number of claims paid out by your council.
Number of claims submitted-12
Number of claims paid-0
Amount paid in compensation-0
% of claims not paid-100%
1b. your council's criteria for compensating, or not compensating, a driver who brings such a claim.
For reference, please find an example of the information I am requesting, here:
https://www.sunderland.gov.uk/media/31141/HighwayClaimsData/pdf/Highway_Claims_Data.pdf?
m=1699722169190
The Council does not have any criteria for compensating, or not compensating, drivers bringing a
claim. Claims handling is dealt with by the Council's insurers who will decide if there is a legal
liability .
2. The percentage of potholes - identified by or reported to your council by any individual, public or
council member - which were subsequently fixed, across your local road network.
This information is held by Oxfordshire County Council.
Documents
This is Oxford City Council's response to a freedom of information (FOI) or environmental information regulations (EIR) request.
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