FOI release

Telephony and storage

Case reference FOI2024/00476

Published 23 May 2024

Request

1. Telephony and UC/ Collaboration a. Please confirm the manufacturer of your telephony system(s) that are currently in place b. When is your contract renewal date? c. Who maintains your telephony system(s)? d. Do you use Unified Communications or Collaboration tools , if so which ones? 2. Microsoft a) What Microsoft 365 licence do you have across the business e.g. E3, E5 b) Which partner looks after your Microsoft tenant? c) Where do you host your applications? Do you have on-premise infrastructure or do you host your applications in public or private cloud? Which? 3. Storage a. Does your organisation use on-premise or cloud storage or both? b. Please confirm the on-premise hardware manufacturer c. Please confirm your cloud storage provider d. What is your annual spend on cloud storage? e. How do you back up your data and with who e.g. Backup as a Service

Response

Please note we have detailed information regarding contracts on our website:

https://www.oxford.gov.uk/contracts

1. Telephony and UC/ Collaboration

a. Please confirm the manufacturer of your telephony system(s) that are currently in place

b. When is your contract renewal date?

BT for telephony. Netcall for IVR.

c. Who maintains your telephony system(s)?

BT and Netcall.

d. Do you use Unified Communications or Collaboration tools , if so which ones?

No.

2. Microsoft

a) What Microsoft 365 licence do you have across the business e.g. E3, E5

We have a mix of F3, E3, and E5.

b) Which partner looks after your Microsoft tenant?

Phoenix.

c) Where do you host your applications? Do you have on-premise infrastructure or do you

host your applications in public or private cloud? Which?

All three.

3. Storage

a. Does your organisation use on-premise or cloud storage or both?

Both.

b. Please confirm the on-premise hardware manufacturer

Proprietary, provided by our 3rd party data centre.

c. Please confirm your cloud storage provider

Azure.

d. What is your annual spend on cloud storage?

Spend will be based on consumption. Not yet determined.

e. How do you back up your data and with who e.g. Backup as a Service

Proprietary, provided by our 3rd party data centre.

Documents

There are no documents for this release.

This is Oxford City Council's response to a freedom of information (FOI) or environmental information regulations (EIR) request.

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